Necessary Service Call

If, in fact, a service call is necessary, take all the relevant information. Have the tenant tell you as much as possible about the problem: when did it start, is it ongoing, is it causing damage to the property? Prepare a work order, which can be directly emailed to your vendor. The work order gives the tenant name and address, phone numbers and the nature of the problem. A weekly report from your vendors will keep you alert to the status of any open repair orders.

Peter Meer is President/Broker of Meer & Company, Inc., 303-322-1550, which manages 150 single family homes and properties in Denver, Colorado. He holds the Master Property Manager (MPM) designation and the firm holds the Certified Residential Management Company (CRMC) designation from the National Association of Residential Property Managers (NARPM). To learn more about Peter's Landlord solutions visit Meer and Company website at www.meerandco.com